Expert Virtual Assistant & Serviced Accommodation Support
We take care of guest relations, platform communications, administrative tasks, and daily operations so you can focus on growing your business.
Seamlessly integrated with the tools you already use
Core Service Areas
End-to-end remote solutions tailored to your operational needs, from serviced accommodation management to comprehensive virtual assistance.
Serviced Accommodation Management
Expert management of guest communications, listing optimization, maintenance coordination, and daily operations to maximize your rental income.
Learn MoreGeneral Virtual Assistant Support
Comprehensive administrative support, inbox management, customer service, and digital marketing tailored to your business needs.
Explore All ServicesHow It Works
Three simple steps to delegate your operations and reclaim your time.
Discovery Call
We analyse your business bottlenecks and identify key tasks to delegate. This complimentary 30-minute consultation sets the foundation for our partnership.
Tailored Matching
We pair you with specialised Virtual Assistants trained in your operational workflows. Every VA is handpicked to match your industry and requirements.
Seamless Onboarding
Hand over tasks with our structured handover checklist and enjoy freed-up time. Your VA is operational within 24 to 48 hours with daily reporting from day one.
Flexible Plans That Scale With You
No hidden fees, no lock-in contracts. Choose the retainer that fits your needs.
Starter
Ideal for single-property hosts or solopreneurs needing basic support.
From $6/hr
- Inbox & booking management
- Guest communication
- Calendar scheduling
- Weekly progress reports
Growth
For multi-property operators needing full operational coverage.
From $6/hr
- Everything in Starter
- Multi-platform management
- Cleaner & maintenance coordination
- Dedicated account manager
- Daily reporting
Enterprise
For larger portfolios requiring dedicated, full-time VA placement.
Custom pricing
- Everything in Growth
- Full-time dedicated VA(s)
- Custom SOP development
- Priority support channel
- Quarterly business reviews
What Our Clients Say
"VABase reduced our guest response time to under 5 minutes and helped us achieve Superhost status within 60 days. The team's dedication to our property portfolio has been exceptional."
James M.
Property Portfolio Owner, London
"I went from spending 4 hours a day on admin to less than 30 minutes. My VA handles everything from inbox management to social media, and the quality is consistently outstanding."
Sarah A.
E-commerce Founder, Dubai
"Managing 12 Airbnb properties alone was unsustainable. VABase's team now handles all guest communications, cleaner scheduling, and maintenance tickets seamlessly. Highly recommended."
Daniel K.
Serviced Accommodation Host, Manchester
Frequently Asked Questions
Quick answers to the most common questions about our services.
We specialise in two core areas: Serviced Accommodation and Short-Term Rental Management (guest communications, listing management, maintenance coordination) and General Virtual Assistant Support (administrative operations, client support, digital marketing, and more). We offer over 30 individual service categories.
After your initial discovery call, we can have a matched Virtual Assistant onboarded and operational within 24 to 48 hours for our pre-trained VAs. Custom-trained placements typically take 3 to 5 business days depending on the complexity of your workflows.
Our rates start from $6 per hour with flexible monthly retainer packages. We accept payments via Wise, Payoneer, and major payment gateways. There are no lock-in contracts — billing is on a straightforward monthly cycle.
Absolutely. We serve clients across North America, Europe, Australia, and the Middle East. Our team operates across multiple time zones with flexible scheduling to ensure seamless coverage for your business operations.
Ready to Scale Your Operations?
Join businesses worldwide who have delegated their operations to VABase and reclaimed their time to focus on growth.